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Designing for Decisions: Bridging Objectives and Incentives in Complex Organizations

This article explores how organizations can connect objectives and incentives through well designed decision-making environments to command performance in complex environments.
Michael Hartley
November 7, 2025

Solving the “Last Mile” Problem of Information Delivery in Organizations

How to Eliminate the Friction Between People and the Information they Need to Make Better Decisions Faster
Michael Hartley
October 24, 2025

What is Commanding Performance?

Discover what commanding performance means in mining & energy—moving beyond KPIs to real-time insights that help people make better decisions faster.
Michael Hartley
October 9, 2025

Proactive Compliance Monitoring in Mining & Energy: Building Safer, Smarter Operations

The future of mining and energy will be defined by how well organizations define, deliver and demonstrate compliance in real time.
Michael Hartley
September 22, 2025

Risk Management in the Infinite Game

Leaders need to recognize that valuing risk performance is not something you achieve, but rather something you continue to work towards and improve.
Michael Hartley
September 12, 2023

Three Steps for Changing Risk Management

Change and the three core steps of initiate, effect and sustain, that organizations must address when going through any transformation.
Michael Hartley
August 31, 2023

How Risk Management Must Change

Knowing that risk management has to change and knowing 'how' and 'what' to change about risk management are two different things.
Michael Hartley
August 25, 2023

The Shift to Dynamic Risk Management

Static requirements are those policies, procedures, and reports that define the boundaries of the framework and set up a management system. The dynamic requirements are the day-to-day systems, processes, and activities that manage risks.
Michael Hartley
August 8, 2023

What is Risk Performance?

The term ‘performance’ is often used out of context and confused with the term ‘results’. Results quantify what happened, performance measures what’s happening.
Michael Hartley
August 1, 2023